A-Team Taxi for hire company shall implement a zero-tolerance policy on the use of drugs and alcohol while a vehicle for hire driver is providing passenger transportation or is available to provide passenger transportation. A-Team Taxi company shall provide notice of this policy on its website or in the vehicle for hire, including procedures to file a complaint about a driver with whom a passenger was matched and who the passenger reasonably suspects was under the influence of drugs or alcohol during the course of the passenger transportation.
On receipt of a passenger complaint alleging a violation of the zero-tolerance policy, the vehicle for hire company shall do both of the following:
1. Immediately suspend the hired driver any access to the company's vehicle.
2. A-Team Taxi Conducts an full investigation into the filed complaint. The suspension shall last the duration of the investigation.
A-Team Taxi company does an investigation and confirms that the driver has violated the policy required by ADOT . A-Team Taxi company shall permanently prohibit the driver's access to the company's vehicles for hire. A-Team Taxi Company shall maintain enforcement records for at least two years after the date a passenger complaint is received.
If you Have any Complaints that you would like to report on Behalf of your Driver.
Contact: Operations Complaints
1700 S 1st. AVE. #109
Yuma, AZ 85364
G+: A-Team Reviews/Complaints